✈️ FREE SHIPPING WORLDWIDE ✈️

FAQ

1. HOW LONG DOES IT TAKE TO GENERATE HYDROGEN-RICH WATER? 

    It takes just 3 minutes to produce hydrogen-rich water with the HydroStream™ bottle.

    2. IS THE HYDROSTREAM BOTTLE MADE FROM SAFE MATERIALS? 

    Yes, the bottle is crafted from high borosilicate glass, ensuring durability and safety for everyday use.

    3. HOW OFTEN SHOULD I USE THE HYDROSTREAM BOTTLE?

    For best results, use the HydroStream™ bottle to drink hydrogen-rich water multiple times a day.

    4. IS THE HYDROSTREAM BOTTLE PORTABLE? 

    Absolutely! The lightweight and portable design makes it perfect for home, office, gym, or travel use.

    5. HOW LONG DOES THE BATTERY LAST AND HOW DO I RECHARGE IT? 

    The HydroStream™ bottle comes with a long-lasting rechargeable battery. It typically lasts for several uses on a single charge and can be easily recharged using the included USB type-c cable. It takes around 1 hour to charge. 

    6. WHAT PAYMENT METHODS DO YOU ACCEPT?

      We accept all major credit and debit cards (VISA, Mastercard, Discover, AMEX) Amazon and PayPal payments.

      7. HOW SECURE IS MY ONLINE ORDER?

        When purchasing online using your credit card, all of your information is entered into a SSL secure web page. Your information is then SSL-encrypted and sent directly to our credit card provider's network, where your card and transaction is authorized and approved. Your credit card information is not stored on our servers.

        8. ARE THERE ANY EXCHANGE RATES?

          All of our transactions are based in USD. If your credit card is based in another currency, your order total will be calculated in accordance with the daily exchange rate of the date your card issuer processes the transaction.

          9. HOW DO I SET MY SHIPPING ADDRESS?

            Since our website and service are based in English, all the information that you enter, is required to be in English. 

            10. CAN I CHANGE MY SHIPPING ADDRESS AFTER PLACING AN ORDER?

              Please be advised that your shipping address cannot be revised after the order has been processed or shipped. Kindly update your shipping address to your residential address or to preferred destination for ordered product.

              11. HOW LONG DOES SHIPPING TAKE & HOW CAN I TRACK MY PACKAGE?

              The delivery time is based on the shipping option that you have chosen. Once the order has been shipped, we will email your tracking number and tracking website. We are not responsible for delays caused by the customs department in your country.